“We are very happy indeed. The high mileage VSC significantly increased profits per RO in our Service Drive without extra headcount.”

"Profits are up. CSI scores are up. We are fully compliant. I now have a reinsurance program that is working and managed. We are running a turn-key post-sale VSC program that is bringing customers back into the store. The service I receive doesn’t compare. So, yes, I am very happy.”

“Since working with our agent, our dealership has seen a remarkable jump in our CSI scores. Customers are leaving happier. The profitability improvements have been undeniable. It’s great to finally have solutions that make both our customers and our bottom line this satisfied. “

“The turnkey post-sale vehicle service contract program (APC) has been a game changer for us! Not only has it created a new revenue stream, but it has also given customers a real reason to come back after the sale. Customers know we will stand behind their vehicle long after the ink dries on the deal. We are seeing higher CSI scores, repeat business, busier service drive, and long-term profitability. It’s one of the smartest moves we’ve made as a dealership. “

“From a management standpoint, I can’t overstate how much easier our day-to-day operations have become. The processes are streamlined, communication with customers is clearer, and my staff is more confident because they’re backed by a system where our team has the tools they need to succeed. This translates into happier customers and stronger performance across the board. “

“The biggest change we’ve noticed is the number of customers coming back for service after the post-sale program was put into place. What used to be a challenge for the service drive has become one of our strengths. Our customers trust us to take care of them. This has added stability to our business model. It’s not just about selling cars, it’s about keeping a customer for life.”